Elegant Desk Lamp
- With EasyChoice, your purchases are safe!
- 30-day money-back guarantee.
- We are always ready to help with any questions.
- Quality and support guaranteed.
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Product Description
Shipping and Returns
Orders are processed within 1–3 business days.
Delivery Time:
The estimated delivery time is 7–21 business days, depending on the destination.
Total Estimated Time:
Approximately 8–24 days in total.
Tracking:
After your order has been shipped, you will receive a tracking number by email.
Returns & Refunds
Return Period:
You may request a return within 30 days from the delivery date.
Eligibility:
Items must be in their original condition, unused, and with all original packaging.
Return Process:
Once your return is received and inspected, we will process your refund within 10 business days.
1. What is your return policy?
You can request a return within 30 days of receiving your order, as long as the item has not been used, is in its original condition, and includes all packaging and accessories.
Please note that some items, such as bedding or personal hygiene products, cannot be returned once opened due to sanitary reasons.
If the product is not defective or incorrect, return shipping costs are the responsibility of the customer.
For full details, please refer to our Return & Refund Policy.
30-Day Easy Return
At EasyChoice, we want you to be completely satisfied with your purchase.
If for any reason you are not happy, we offer a simple and transparent return process.
Return Policy Overview
-
Return Period:
You have 30 days from the date of receiving your order to return the item. -
Condition:
Items must be unused, in their original condition, and returned in their original packaging. -
Easy Return:
Returning an item is very simple, and our customer support team will assist you throughout the process.
Return Costs
-
For defective products:
Free for the customer. This rule applies if the item is not as described, damaged during delivery, or has any other defect. -
In case of buyer’s remorse (change of mind):
The actual cost of return shipping will be charged to the buyer.
This applies when a customer orders the wrong product, the product does not fit, or is no longer needed.
You are responsible for the return shipping costs.
Shipping costs are non-refundable.
How to Return a Product
-
Contact us:
Email us at support@easychoicea.com and include your order number and reason for return. -
Pack the item:
Carefully pack the product in its original packaging, including all accessories, tags, and documents. -
Send it back:
Drop off the parcel at the nearest shipping carrier office, following the instructions provided in the return authorization email.
Refund Process
-
Inspection:
Once we receive your return, we will inspect the item to make sure it meets our return criteria. -
Refund:
After the inspection, your refund will be processed.
Refunds are usually completed within 10 business days to your original payment method, depending on your bank or payment system.
Exchange
Received the wrong item? No problem!
Just contact us, and we will quickly arrange an exchange for the correct product.
Non-Returnable Products
For hygiene and safety reasons, some products may not be eligible for return.
Such items are clearly marked on the product page as non-returnable.
For More Information
Questions?
Visit our FAQ page or contact our customer support service.
Contact Information
Store name: EasyChoice
Address: 71–75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom
Email: support@easychoicea.com
Phone: +44 7441 912644
Customer Support Hours
Monday to Sunday: 10:00 AM – 6:00 PM (GMT)
We will do our best to respond to your message within 1–2 business days.
Thank you for shopping with EasyChoice!
2. What payment methods do you accept?
We accept the following secure and reliable payment methods:
*Visa
*MasterCard
*American Express
*Discover
* Diners Club
All payments are processed through secure systems to keep your information safe.
3. When will I receive my order?
Orders are processed within 2–3 business days. Shipping usually takes between 7 to 21 business days, depending on your location.
Once your order is shipped, you’ll receive a tracking number to monitor the delivery status.
If your package hasn’t arrived within 3 days after the estimated delivery date, please contact us at support@easychoicea.com
4. Do you offer customer support?
We’re happy to help and answer any questions you may have!
* support@easychoicea.com
* +44 7441 912644
We aim to respond as quickly as possible to ensure you're satisfied with your shopping experience.
Contact Information:
Company: AL.XAN LTD
Shop: EasyChoice
Phone: +447441912644
E-mail: support@easychoicea.com
Address: Shelton Street,Covent Garden, 71-75,
London WC2H 9JQ, United Kingdom
Company Number: 16257711
Customer Service Hours:
Daily from 10:00 to 18:00.
Our Company will respond to your emails within 24 hours.