❤️ Trusted by 10,000+ Happy Customers · 🚚 Free tracked shipping · 🔄 30-day money-back ·❤️ Trusted by 10,000+ Happy Customers · 🚚 Free tracked shipping · 🔄 30-day money-back ·❤️ Trusted by 10,000+ Happy Customers · 🚚 Free tracked shipping · 🔄 30-day money-back ·❤️ Trusted by 10,000+ Happy Customers · 🚚 Free tracked shipping · 🔄 30-day money-back ·❤️ Trusted by 10,000+ Happy Customers · 🚚 Free tracked shipping · 🔄 30-day money-back ·❤️ Trusted by 10,000+ Happy Customers · 🚚 Free tracked shipping · 🔄 30-day money-back ·❤️ Trusted by 10,000+ Happy Customers · 🚚 Free tracked shipping · 🔄 30-day money-back ·❤️ Trusted by 10,000+ Happy Customers · 🚚 Free tracked shipping · 🔄 30-day money-back ·
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Realistic Flame Glow
Lifelike amber flames dance over a glowing ember bed for instant fireplace cosiness — all from safe LED light, no real fire.
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Scented Cool Mist
Doubles as an aroma diffuser and humidifier — a soft fragrant mist freshens the air and adds moisture to dry rooms.
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Remote & Timer
Control the flame colour, mist and timer from across the room, with auto shut-off for safe, hands-free use.
Easy to use
How Aurelia Flame Works
Cosy fireplace ambiance in three simple steps — fill, switch on, relax.
- Fill the tank — add water and a few drops of your favourite essential oil.
- Switch on with the remote — bring the flame effect and mist to life from the sofa.
- Set the mood — pick your flame colour and mist mode, add a timer if you like.
- Relax — enjoy the warm glow and soft scent; it auto shuts off when water runs low.
Frequently Asked Questions
What is your return policy?
You can request a return within 30 days of receiving your order, provided the item is unused, in its original condition, and includes all packaging and accessories.
If the item is not defective, the buyer covers return shipping costs. For full details, please review our Return Policy page.
If the item is not defective, the buyer covers return shipping costs. For full details, please review our Return Policy page.
What payment methods do you accept?
We accept all major secure payment methods:
• Visa, MasterCard, American Express, Discover, Diners Club, JCB
• Apple Pay & Google Pay
All transactions are encrypted and processed through secure payment gateways to ensure your details remain 100% safe.
• Visa, MasterCard, American Express, Discover, Diners Club, JCB
• Apple Pay & Google Pay
All transactions are encrypted and processed through secure payment gateways to ensure your details remain 100% safe.
How long does shipping take?
Orders are processed within 1–3 business days. Delivery typically takes between 8 to 15 business days depending on your location.
Once shipped, you will receive a tracking number via email. If your package hasn’t arrived within 5 days after the estimated delivery date, please reach out to us at support@easychoicea.com.
Once shipped, you will receive a tracking number via email. If your package hasn’t arrived within 5 days after the estimated delivery date, please reach out to us at support@easychoicea.com.
How can I contact customer support?
We are always here to help!
• Email: support@easychoicea.com
• Phone: +44 7441 912644
• Customer Service Hours: Monday – Sunday: 10:00 AM – 6:00 PM (GMT)
Store Address: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom. We aim to respond to all inquiries within 1–2 business days.
• Email: support@easychoicea.com
• Phone: +44 7441 912644
• Customer Service Hours: Monday – Sunday: 10:00 AM – 6:00 PM (GMT)
Store Address: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom. We aim to respond to all inquiries within 1–2 business days.
How can I track my order?
Once your order is dispatched, we will send you a shipping confirmation email containing your tracking number and a link to monitor your delivery status in real time.
You can also track your package directly on our website via the "Track Your Order" page in the main menu.
You can also track your package directly on our website via the "Track Your Order" page in the main menu.
What should I do if my package arrives damaged?
We pack every order with extreme care to ensure safe transit. However, if your item arrives damaged or broken, please contact us within 48 hours of delivery at support@easychoicea.com.
Please include clear photos of the damaged item and the outer packaging. We will send you a free replacement or issue a full refund right away.
Please include clear photos of the damaged item and the outer packaging. We will send you a free replacement or issue a full refund right away.
What should I do if I need to change or cancel my order?
We process orders quickly, but we will do our best to accommodate any changes or cancellations.
If you need to update or cancel your order, please contact us at support@easychoicea.com within 12 hours of placing it. Once an order has already entered the shipping or fulfillment process, we can no longer cancel it, but you are welcome to return it using our 30-day return policy.
If you need to update or cancel your order, please contact us at support@easychoicea.com within 12 hours of placing it. Once an order has already entered the shipping or fulfillment process, we can no longer cancel it, but you are welcome to return it using our 30-day return policy.
30-Day Risk-Free Trial
We are fully confident in the quality of our product. A 30-day guarantee applies to every order: if something doesn't suit you, we will return your money — easily and with no questions asked.
Get Yours Risk-Free